Senior Strategy Consultant (CRM)

Would you like to develop customer-centric experience, loyalty and CRM strategies for some of the world’s strongest brands? With a large and growing portfolio of clients, we are looking for a proactive and business savvy Senior Strategy Consultant who would like to pursue professional and personal development and help build our new US office in Austin! Have we caught your attention? Then continue reading!

What will your day look like?

As part of establishing our new US office, you will play a crucial role in building our strategy capabilities and client relationships within our growing portfolio of brands.

You will be part of our Global Strategy Consulting team of 15+ people, based in Europe, developing recommendations to executive management and supporting large-scale transformation within some of the biggest companies in the world. You will be working with different clients and projects simultaneously while collaborating with the broader Wunderman Thompson MAP organization.

More specifically, your tasks may include:

• Building stakeholder relationships and developing client accounts, ensuring a strategic growth agenda and support them in the transformation/implementation of new strategies.
• Building our US strategy capabilities together with our Global Head of Strategy Consulting and our US President.
• Defining clients’ future digital marketing strategies by applying strong analytical skills and be able to draw accurate and insightful recommendations across topics like CRM strategy, vision statement, value proposition and life-cycle optimization, omni-channel strategy, loyalty programmes, lead management, opportunity mapping and roadmap developments.
• Taking ownership of the development and day-to-day management of client deliverables and presentations with a strong visual aesthetic and strategic rigor.
• Supporting our client and growth team with sales and new business development.
• Developing Point of Views, act as Subject Matter Expert and share best practices to both internal and external stakeholders.

Who are you going to work with?

At the Wunderman Thompson MAP US office, you will become part of a dynamic and international environment where you will get plenty of opportunity to develop your personal and professional skills.

Your work will depend on collaboration with the European based Strategy Cosulting team and the wider Wunderman Thompson MAP teams, which means you will get to collaborate closely with experts from our technology, data, creative, and client teams from our offices globally.

In addition, you will be working with our clients, both management and specialists, across many of their functions including marketing, sales, digital and technology. Our global clients span across multiple industries including FMCG, retailers, fashion, automotive, financial services.

What do you bring to the table?

As a person, you are an outgoing sociable team player with strong interpersonal skills and with a self-starter and can-do mentality. You find energy in thinking-out-of-the box and solving complex challenges in a structured manner with a strong grasp of detail. You possess a strong ability to collect and analyze qualitative and quantitative data, drawing sound insights and recommendations supported by a clear and concise storyline.

In addition, we envision that you have:

• Minimum 10 years of experience from a strategy consulting house or an in-house corporate strategy department. If you have fewer years of experience, but the right toolbox and mind-set, we encourage you to apply anyway!
• A relevant degree; preferably within business administration, strategy, marketing, finance or similar.
• A demonstrated ability to work in complex environments with many stakeholders on a global level.
• Strong interpersonal skills.
• The ability to thrive in a start-up mentality.
• The ability to shift between working from a helicopter view down to the needy greedy details.
• Comfortable working independently and as part of a team.
• Strong analytical skills and problem-solving abilities.
• A prominent level of proficiency in the use of PowerPoint and Miro.
• Excellent communication skills including writing and presentation skills.
• A high skill level of business case modeling is an advantage, but not a pre-requisite.

Many of our clients and colleagues are in other time zones, so it is important for us that you are willing to travel and have a flexible mindset. We envision that you’ll spend several weeks in Copenhagen, Denmark, with our European Strategy team in the beginning to ensure a strong onboarding.

What we offer:

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through Wunderman Thompson and WPP, so you can continue to grow personally and professionally.

Who is Wunderman Thompson MAP:

Wunderman Thompson MAP is the world-leading center of excellence for Marketing Automation, Personalization, Loyalty and CRM at scale. Our mission is to deliver value for our clients by humanizing the relationship between the brand and the consumer. To do this, we help clients make data-driven and personalized experiences that can be scaled with efficiency and operationalized intelligently. We believe that serving consumers personal, mindful content in an omnichannel world is key to transforming experiences. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric.

At Wunderman Thompson MAP, we are always making room for more. We are 900+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities who collaborate closely to help our clients inspire and engage consumers on five continents.

Wunderman Thompson is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

A leader in personalized customer experiences

Wunderman Thompson MAP is a world-leading Centre of Excellence that helps large businesses humanize the relationship between the brand and the customer through hyper-personalization at scale, Marketing Automation, and CRM. With the brain of a consultancy, the heart of an agency, and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric.