Office Administrator

Do you have experience handling office administration and budgeting? Do you have a structured approach with proven reporting skills and a proactive, positive, “can-do” attitude? Are you looking for a role in a dynamic and international environment with great opportunities to develop your professional skills? Then you might be our new Office Administrator in our San José office.

What will your day look like?

As our new Office Administrator, you will first be introduced to our internal systems and ways of working. Armed with the knowledge you need; your areas of responsibility will include but not be limited to:  

• Day-to-day office management, such as addressing general needs, equipment, purchasing, etc. 
• Providing support to the Regional Director and management group within local administrative, clerical, and people space, and ad-hoc tasks as needed
• Acting as a liaison with the HR and Finance teams in San José and our other global offices
• Internal and financial reporting
• Stakeholder management and optimization of our operational processes, both internally and with vendors
• Maintaining and improving local processes for office related tasks such as expenses, handling confidential information and more
• Local recruitment processes in collaboration with our wider Americas Toronto team

What do you bring to the table?

You are proactive and have great attention to detail. You find it easy to learn new systems and processes with your logical and structured mindset. You can prioritize multiple tasks, communicate effectively, and at the same time, maintain an overview of all your areas of responsibility. 

In addition, we expect that you have:

• Excellent English verbal and writing communication skills
• Ability to build strong relationships with many different stakeholders at all levels
• A self-motivated and problem solver-mindset
• Ability to multitask, prioritize, and manage time well
• Ability to work with both routine and more complex tasks 
• Experience working with Excel or equivalent reporting tools
• Work experience in an international/multicultural environment is a plus 
• A bachelor’s degree within the field of Business Administration, Finance or similar, but in general we value experience over education  

Who are we?  

Wunderman Thompson MAP is the world-leading center of excellence for Marketing Automation, Personalization, Loyalty and CRM at scale. Our mission is to deliver value for our clients by humanizing the relationship between the brand and the consumer. At Wunderman Thompson MAP, we are 800+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds. We represent 40+ nationalities, and we collaborate closely to help our clients inspire and engage consumers on five continents. In WT MAP Marketing Operations, we provide local focus, regional expertise, and above all, global service. To make this possible, our department is comprised of over 320 colleagues (and counting!) around the world with 24/7 service based out of five key service centers. Since numbers speak volumes, we sent over 35 billion unique messages to consumers globally just last year. Our Marketing Operations offices are based in Copenhagen, Lisbon, Toronto, Bangkok, and San Jose.

Practicalities  
Please note that this job is a full-time position located in San José, Costa Rica. You must have a legal right to work in Costa Rica to apply. The selection process will be conducted in English. Please send your application in English. Otherwise, your application will not be considered.